SUPPORT

CONSTANT CARE

CONSTANT CARE

Your Website Includes Unlimited Updates!

Submit a support ticket below with any updates your website needs and our team will take care of it.
Please include as many details as possible to help streamline the update process and timelines. 

Create a support ticket

If you have attachments you would like to send,
please email them directly to support@constantpursuit.freshdesk.com

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Estimated Turn Around Times

Estimated turn around times for CONSTANT CARE UPDATES. Times may vary depending on required assets needed to complete the project. The better you communicate and quickly supply assets, the quicker the update can be completed. 
CRITICAL FIXES
24 hours
Includes any website issues that is hindering clients from doing business (ex. site down, functionality not working, etc.), price updates, operating hours, and content errors.
GENERAL UPDATES
3 business days
Includes any deadline-driven, general updates such as adding new events, banners, content, new images, and videos. Typically adding to a page or replacing existing content.  
CONTENT ADDITIONS
10 business days
Includes any other updates or revisions that require more creative design time. Generally adding new pages or changing the design looks of pages or site. 
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